In compliance with RA 10173 — Data Privacy Act of 2012

Privacy Policy

Last updated: 22 February 2026 Effective: 22 February 2026

VC Digital Media ("we," "us," or "our") operates vcdigitalmedia.com and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR), as administered by the National Privacy Commission (NPC) of the Philippines.

By using this website and submitting any form, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy.

1. Who We Are (Data Controller)

Business Name: VC Digital Media

Website: https://vcdigitalmedia.com

Email: hello@vcdigitalmedia.com

Messenger: https://m.me/vcdigitalmediax

Country of Operation: Philippines (registered and operating primarily in Visayas and Mindanao)

2. Personal Data We Collect

We collect only the personal data necessary to respond to your inquiry and provide our services. We collect this data directly from you through:

  • Contact Form:

    • Full name
    • Business name
    • Phone number or Facebook Messenger handle
    • Location (city/region)
    • Service of interest
    • Message or inquiry (optional)
  • Email and Messenger Inquiries:

    • Name and contact information you voluntarily provide in your message
  • Analytics (when activated):

    • Device type and operating system
    • Browser type and version
    • Pages visited and time on page
    • Referring website
    • General geographic location (country/region level)

We do not collect sensitive personal information such as government-issued ID numbers, financial data, health information, or biometric data through this website.

3. How We Use Your Personal Data

We process your personal data for the following purposes:

1

Responding to Inquiries

To reply to messages submitted through our contact form, email, or Messenger.

2

Providing Quotes and Consultations

To assess your business needs and provide a tailored service proposal.

3

Service Delivery

To fulfill the digital services you engage us for, including website development, booking systems, and automation.

4

Communication

To send you project updates, follow-up messages, and information relevant to your inquiry or project.

5

Service Improvement

To analyze how visitors use our website (via anonymized analytics) and improve our content and user experience.

6

Legal Compliance

To comply with applicable Philippine laws, regulations, and legal obligations.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012 and its IRR, we process your personal data on the following legal bases:

Consent (Section 12[a], DPA)

By submitting our contact form or sending us a message, you voluntarily provide your personal data and consent to its processing for the purposes stated above. You may withdraw your consent at any time by contacting us.

Contractual Necessity (Section 12[b], DPA)

Where you engage our services, processing is necessary to perform the contract between you and VC Digital Media.

Legitimate Interests (Section 12[f], DPA)

We may process analytics data to improve our website and services, where these interests are not overridden by your rights and freedoms.

Legal Obligation (Section 12[c], DPA)

We may process data as required to comply with applicable Philippine laws and regulations.

5. Sharing Your Personal Data

We do not sell, rent, or trade your personal data. We may share your data only with the following third-party service providers, who act as our data processors and are bound by confidentiality obligations:

Web3Forms (web3forms.com)

Processes contact form submissions and delivers them to our email. Your form data is transmitted securely to their servers. Review their Privacy Policy at web3forms.com.

Google Analytics (when activated)

Provides anonymized website usage statistics. Google may process your IP address and browsing data. Google's Privacy Policy applies: policies.google.com/privacy.

Meta Pixel / Facebook (when activated)

Tracks website visits for advertising purposes. Meta's Data Policy applies: facebook.com/policy.php.

Vercel (vercel.com)

Hosts this website. Vercel may process access logs containing IP addresses. Review their Privacy Policy at vercel.com/legal/privacy-policy.

We may also disclose your personal data when required by law, court order, or competent government authority in the Philippines.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

Data Type Retention Period
Contact form submissions (no engagement) 12 months
Client project records 5 years (for legal and tax compliance)
Email and Messenger communications 2 years from last contact
Analytics data 14 months (aggregated, anonymized)

After the applicable retention period, personal data is securely deleted or anonymized.

7. Your Rights as a Data Subject

Under Section 16 of the Data Privacy Act of 2012, you have the following rights:

Right to Be Informed

You have the right to know how your personal data is collected, used, and protected.

Right to Access

You may request a copy of the personal data we hold about you.

Right to Correction

You may request correction of inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your personal data when it is no longer necessary for the purposes collected.

Right to Object

You may object to the processing of your personal data, particularly for direct marketing.

Right to Data Portability

You may request your personal data in a structured, commonly used, machine-readable format.

Right to Damages

You are entitled to compensation if you suffered damages due to inaccurate, incomplete, or unlawfully processed personal data.

Right to File a Complaint

You may lodge a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.

To exercise any of these rights, please contact us at hello@vcdigitalmedia.com or message us on Messenger. We will respond to your request within 15 business days in accordance with NPC guidelines.

8. Data Security

We implement appropriate organizational and technical security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction, including:

  • HTTPS encryption on all website traffic (TLS/SSL)
  • Secure form submission via encrypted connection to Web3Forms
  • Access controls limiting who within our team can view personal data
  • Regular review of data handling practices
  • Secure deletion of data after the retention period

In the event of a personal data breach that poses a real risk to data subjects, we will notify the NPC and affected individuals within 72 hours of discovery, as required under NPC Circular No. 16-03.

9. Cookies and Tracking Technologies

This website may use the following types of cookies and tracking technologies:

Strictly Necessary Cookies

Required

Required for the website to function (e.g., session cookies for the announcement bar dismiss state). These cannot be disabled.

Analytics Cookies (Google Analytics)

Optional

Used to understand how visitors use our website. These are only activated if Google Analytics is enabled. You may opt out via Google's opt-out browser add-on.

Marketing Pixels (Meta Pixel)

Optional

Used to measure ad effectiveness. These are only activated if the Meta Pixel is enabled. You may opt out via Facebook Ad Preferences.

10. Cross-Border Data Transfers

Some of our third-party service providers (Web3Forms, Google, Meta, Vercel) are located outside the Philippines. When your personal data is transferred internationally, we ensure it is protected by contractual safeguards in accordance with Section 21 of the Data Privacy Act and NPC guidelines on cross-border data transfers. By using this website, you consent to such transfers as necessary to provide our services.

11. Children's Privacy

This website is intended for use by business owners and adults (18 years and above). We do not knowingly collect personal data from minors under 18 years of age. If you believe a minor has submitted personal data through our website, please contact us immediately at hello@vcdigitalmedia.com and we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

13. Contact Us & How to File a Complaint

For any privacy-related concerns, requests to exercise your rights, or questions about this policy, please contact us:

VC Digital Media — Data Contact

Email: hello@vcdigitalmedia.com

Messenger: https://m.me/vcdigitalmediax

Website: https://vcdigitalmedia.com

If you believe that your data privacy rights have been violated and we have not satisfactorily addressed your concern, you have the right to file a complaint directly with the National Privacy Commission (NPC):

National Privacy Commission

Website: https://www.privacy.gov.ph

Email: info@privacy.gov.ph

Address: 5th Floor, Delegation Building, PICC Complex, Roxas Boulevard, Pasay City 1307

Hotline: (02) 8234-2228

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